The policy builder is where you codify your price policies and distribution agreements as machine-readable rules. Every trigger — a price violation, an unauthorised seller appearing, a cross-border listing found — is checked against those rules and mapped to the action you defined.
A price violation is detected, checked against your price policy, and an evidence pack is created. An unauthorised seller appears, is verified against your authorised seller list, and a seller communication goes out. A cross-border listing is found, validated against your territorial agreements, and the internal team is alerted. Each seller type gets the appropriate action, without anyone routing it by hand.
Price floors, regional pricing, authorised seller lists, territorial distribution agreements — the rules reflect the commitments you actually made to your partners, not a vendor's default settings.
A policy is only enforceable where you can demonstrate who breached it, when, at what price, and for how long. Every rule that fires produces that record automatically.
The same policy applied the same way across every marketplace and every seller, every day — which is the part that manual enforcement can never sustain.
Frequently asked
The policy builder lets brands codify their price policies and distribution agreements as rules once. Every relevant trigger — a price violation, an unauthorised seller appearing, a cross-border listing being found — is checked against those rules, and the right action follows: an evidence pack is created, a seller communication is sent, or the internal team is alerted.
Most price policies fail for want of evidence, not for want of drafting. A policy is enforceable only where the brand can demonstrate who breached it, when, at what price, and for how long. Without daily visibility across every channel, violations are invisible until the damage is done.
Yes. Rules reflect your actual commitments — price floors, regional pricing, authorised seller lists and territorial distribution agreements — so a cross-border listing in one market and an unauthorised seller in another can trigger entirely different actions.
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